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9/30/2013

County adjusts hours to make permit center more convenient

Analysis shows increasing need for service on Friday afternoons

Contact

Marty Snell, Community Development
Phone: 360) 397-2375 ext. 4101
Marty.Snell@clark.wa.gov

Vancouver, WA – With construction picking up in Clark County, the Community Development Permit Center is revamping its hours to serve as many applicants as possible without increased spending.

Starting Tuesday, Oct. 1, the center will be open 8 a.m. to 3 p.m. Monday, Wednesday and Friday. Hours will be 8 a.m. to noon on Tuesday and Thursday.

“We have taken a close look at when customers want to do business with us,” said Community Development Director Marty Snell. “Our data show it really helps many of them to come in at certain times, including Friday afternoons until about 3 o’clock.”

Snell said the permit center will continue to track the number and timing of permit applications to continuously refine operations to best serve customers.

In addition, he noted that service is available by appointment when the permit center is not open for general business.

“We are doing everything we can to help people keep their projects on time and on budget without long wait times in the Permit Center,” he said.

For an appointment, call (360) 397-2375, ext. 4926.

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