Welcome to Interpreter IO – Clark County’s Interpreter Scheduling and Invoicing Platform

This cloud-based online computer system allows Clark County to manage interpreter scheduling efficiently. The system integrates many modern features, such as text and email notifications to interpreters when a job is available, text and email reminders to interpreters when scheduled for a job, and direct communication with interpreters through the database. Launched on August 7th, 2023, Interpreter IO has streamlined Clark County’s interpreter services program by localizing scheduling and invoicing to one platform.

Scheduling requests – Interpreters will receive job requests via text and email. To accept or decline a job, the interpreter can reply to the text or email, or login to the interpreter IO platform to view and accept/decline.

Invoicing – All invoicing is done through the Interpreter IO platform. The interpreter is responsible for timely and accurate completion of all assignments. Failure to complete the assignment(s) in the Interpreter IO platform will result in non-payment.

User Guides – User guides are available and include how to complete an assignment, (also referred to as a booking), adding incidental information, such as milage or travel time, and updating passwords. If you would like to request a user guide, please email the interpreter coordinator at districtcourtintcoor@clark.wa.gov.

Clark County’s Interpreter Services Program will be rolling out short videos that detail these processes in the coming months. If you have any questions, please reach out to the interpreter coordinator at districtcourtintcoor@clark.wa.gov.