Clark County is committed to ensuring all people have equal access to county services and programs. Although not every need can be anticipated or every barrier avoided, please fill out the request for accommodation form if you need information in a different format or access to a program.

Requesting accommodations

To request auxiliary aids, services or accommodations, please complete the request form found below and submit it by email to ada@clark.wa.gov or mail to the ADA Coordinator at: Michelle Schuster, Facilities Manager, Clark County Facilities, 1300 Franklin Street, PO Box 5000, Vancouver, WA 98660.

When possible, please make requests at least two weeks before the event where services will be needed.

If you need assistance with your request, please contact the ADA Coordinator at 564.397.2282 or ada@clark.wa.gov. For Washington Relay Service, please dial 711 or 800.833.6388. For Speech to Speech Service, please dial 877.833.6341.

Clark County’s Commitment to Accessibility

Clark County is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to make our websites, applications, and digital content accessible and usable by everyone. 

Accessibility Standards

Clark County aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide guidance on making web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

Ongoing Efforts

We are actively working to improve the accessibility of our digital services by:

• Reviewing new and existing content for accessibility
• Training staff on accessibility best practices
• Collaborating with vendors to improve the accessibility of third-party tools
• Monitoring compliance through testing and evaluation

While we strive to ensure all content is accessible, some older content or third-party systems may not yet fully meet accessibility standards.

Accessibility Assistance and Feedback

If you encounter any accessibility barriers while using a Clark County website or online service, or if you need information provided in an alternative format, we encourage you to contact us.

Please include:

• The web page or URL where you experienced the issue
• A brief description of the problem
• Your contact information, if you would like a response

We will make every reasonable effort to address accessibility concerns in a timely manner.

Contact Information

Email: ada@clark.wa.gov
Phone: 564.397.2282