Check project status


Once your application has been accepted for review, we’ll send you an email informing you it’s in review and then we’ll email you as soon as all the reviews are completed.

You can also access your project in ProjectDox at any time.

Step 1: Access ProjectDox using this link: 

Step 2: Enter your password and click Login

Project status on your dashboard

Your projects are listed here. To see them all, click on the All button on the right side of your screen. There are several different statuses you may see.

ePlan customer dashboard


Status definitions

Here is list and what each one means. Not every status will apply to every project. 

Upload: Applicant needs to upload and submit documents. 

Prescreen: The county is reviewing the submitted drawings for completeness; status also applies again after the applicant responds to prescreen corrections. 

Prescreen Corrections: Applicant needs to review county’s comments and make applicable adjustments and resubmit files.

In Review: The county has accepted the files for review and the review process has now started.

Final Review: The county has completed its initial review and the particular project needs a final review. 

Resubmit: Review process was completed and applicant needs to respond to review comments and requested changes. Note: project remains in resubmit status until county has reviewed and processed the resubmission. Once processed, it will either go back to In Review status or get returned back to the applicant for resubmission. 

Final Resubmit: During the county’s final review, it was discovered that changes are required. Applicant needs to revise and resubmit plans accordingly.    

Payment Verification: The county is verifying that payment was received. 

Payment Due: The county is waiting for applicant to make final payments (or confirm they made the necessary payments). 
Once applicant pays fees in CC LMS and confirms in ProjectDox that fees were paid, status remains in Payment Due status until reviewed by county. 

Stamp and Approve: The county has received payment (if applicable) and is preparing files for approval and batch stamping.

Stamp and Decision Issued: The county has issued an approval decision for the plans and the county is in the process of batch stamping the approved plans. 

Approved: The county has completed the batch stamp process and the applicant can download their approved plans from the approved folder in ProjectDox. 

Decision Issued: The county has completed the batch stamp process and the applicant can download their approved plans from the approved folder in ProjectDox. 

Project report

In addition, you have access to reports that display real time information. These reports will show you the plan review status and any markups that are on your plans and/or documents asking for a correction. 

Click on the Projects tab and then All to the right. 

Use the columns to enter information to find the permit. You can enter the permit number, part of the project name, or sort by date. When you find the permit, click on the Reports icon.

ePlan report icon

This brings you to the Reports tab on the permit.

ePlan reports tab

Scroll down to the Plan Review – Department Review Status report. Click on the icon in front of the report name or the name of the report to get the results.

eplan report link

Expand the review cycle you’d like to see by clicking on the + button.

ePlan report

Reading the Report

The report shows you where your project is at the exact time you ran the report. It will show you the departments it’s been routed to for review, status and reviewer name.

ePlan report expanded


If you see a department name but no reviewer name or status, this means that we’ve sent a review to that department, it’s still pending, and no one has accepted that review.

If you see a department name and reviewer name but no status, this means that the reviewer is actively reviewing your project but is not finished yet.

If you see a department name, reviewer name, and status, this means that the reviewer has finished their review of your project.

Report review statuses

There are several different review results you may see. Here is list and what each one means. Not every status will apply to every project. 

Approved: Review was approved based on plans submitted. 

Corrections Required: Review was not approved and corrections must be made. 

No Review Required: The review that was internally assigned was not required for your plan set. 

No Comments Received: No comments were received from applicant (after a requested resubmission) and the review could not be completed. 

Status tab

For a more detailed report, click on the Status tab, and then on the View report link.

ePlan status tab


Reviews Tab

In ProjectDox, you can view correction items (Markups) on your project at any time. A markup means that a change is required on your plans and/or documents. The Reviews tab shows you correction items on your application in real time when you look at it.

Be aware that more correction items may be added if your application is still in review. When all the reviews are finished, we will send you an email so you can access a comprehensive list of your correction items. 

Being able to see the correction items early, allows you to start working on making these changes while we continue to review your submittal, which will save you time. 

Reviews Tab: With your project open, click on the Reviews tab. This will show you all the markups that currently exist on your application. You can use the fields at the top to filter or search to see the information you want.

ePlan reviews tab

Reading the Reviews Tab

Below is an example of what the reviews tab will look like. You can scroll up and down and view all the items or use the dropdown lists at the top to filter or search. There are four categories.

Info Only: This is information the reviewer wanted you to have that they think will benefit you. No applicant response or change is needed in your application. It's for informational use only. 

Unresolved: This means that a correction/change needs to be made. It will show the file the needs corrections and what they are asking you to correct. It does require a revised file to be uploaded and an applicant response entered to the right. 

Resolved: This means this correction/change that was previously requested was made and has been resolved by the reviewer. As you progress through the review process, you'll start to see your Unresolved items change to Resolved. No change is needed and no response is required. 

Question: This is when a reviewer has a question about your project. No correction needs to be made on a file, but you do need to respond and provide an answer to the question to the right.

ePlan reviews


What does the information mean?

Reference number: This gives you a unique number for each correction item. This is used to communicate with the reviewers in case you have any questions about that correction item. You can email or call the reviewers and say “Reference #6” since they see the same information you do. This way they know exactly what correction you are referring to. 

Markup name: This is the name of the correction item.

Department: This shows you the name of the department that the correction came from.

Reviewer name: This is the name of the reviewer who added the item on your submittal.

Markup date: This is the date and time that correction was placed on your submittal.

Cycle number: This tells you what review cycle that correction item was placed on your file.

Category: This tells you what type of markup it is. See the description above for the four available categories and what each one means. 

Snapshot: This gives a thumbnail image of where the correction is on your file. You can click on it for an enlarged view of that correction on the file. 

File name: Click on this hyperlink and it will open a full-size view of that file with the markup on it. 

Markup details: This is what needs to change or be corrected.

Download arrow: This is a one-step click to download the file with the markup on it as a pdf. This pdf can be saved on your computer, emailed to third parties or printed.