Before ordering certificates, funeral homes will need to register for an online profile. Once that has been completed, all your orders will be submitted online. Clark County Vital Records does not accept email or paper applications from funeral homes.
Profile registration:
- Funeral home profile registration
- Please email us to request an online account and link to your facilities.
- Please email us to request an online account and link to your facilities.
- Ordering certificates online
- From the portal home page, enter your email. Users will receive a token/passcode in their email each time they log in. This will be in lieu of a password.
- To place an order:
- Go to Order Processing
- Start a Fast Order
- Enter Applicant Information
- Choose shipping method
- Enter Order Event Requests. When ordering a VA certificate, be ready to upload a copy of the DD214 or equivalent.
- Enter your payment method.
- Submit and validate the order.
- Ordering correction copies
- Mail or email the Affidavit for Correction to the state:
- deathcertificatecorrections@doh.wa.gov
- Mail to: Center for Health Statistics
- P.O. Box 47814
- Olympia, WA 98504-7814
- Send the original certificates that need replaced to Clark County Vital Records office.
- Mail – this may delay the order.
- PO Box 9825
- Vancouver, WA 98666
- Bring into the office:
- 1601 E. Fourth Plain Blvd. Building 17, Suite A419
- Mail – this may delay the order.
- Once they are received, Clark County Vital Records staff will call the Funeral Home to confirm we have received them, and they can place an order for the correction copies.
- Place order for corrected copies online.
- Mail or email the Affidavit for Correction to the state:
Notice:
- Funeral homes will pay for all orders at the time of request or at the end of each business day.
- Death certificates are $25.00 each. *
- Order Fee - $10.00 each.
- Issuance will occur the business day following the order in most cases.
- Orders may be picked up in the office during regular business hours.
- Clark County Vital Records can mail the certificate to the family or your business. Mailing fees will apply to each order.
- Shipping Fees:
- $5.00 U.S. Mail
- $15.00 UPS 3 day (only deliverable at street address)
- $40.00 UPS Next Business Day (only deliverable at street address)
- Shipping Fees:
- Payments are made for each single order, or combined orders can be paid for by 9:00 pm each business day.
- Payment can be made via debit or credit card, or by e-check using your routing and check number.
- Convenience fees apply to all online payments. These are third party charges.*
- We will no longer hold orders for certificates "with cause" when the Cause of Death has not yet been assigned.
- Refunds will not be issued for orders placed for records not ready for issuance.
For example:- Records that are not yet approved by the physician.
- Records that are not approved in WHALES.
- Records that are not yet given the Disposition Authorization by the Medical Examiner's Office.
- Records that are over a year old.
- Records that are not ready for issuance, including corrections.
- Refunds will be issued via the third-party processor for orders placed in error. Examples include:
- Orders in which payment was declined at the point of sale
- Orders in which the death occurred in a state other than Washington
- Orders that are missing shipping or order fees
- Orders in which the incorrect number of certificates were ordered
*Convenience Fee
If you have questions, please email A'ndrea Lee or call at 564.397.7257.