Profile Registration
Before ordering certificates, funeral homes will need to register for an online profile. Once that has been completed, all your orders will be submitted online. Clark County Vital Records does not accept email or paper applications from funeral homes.
- Funeral home profile registration
- Please email us to request an online account and link to your facilities.
- Please email us to request an online account and link to your facilities.
Ordering Certificates
- Ordering certificates online
- From the portal home page, enter your email. Users will receive a token/passcode in their email each time they log in. This will be in lieu of a password.
- To place an order:
- Go to Order Processing
- Start a Fast Order
- Enter Applicant Information
- Choose shipping method
- Enter Order Event Requests. When ordering a VA certificate, be ready to upload a copy of the DD214 or equivalent.
- Enter your payment method.
- Submit and validate the order.
- Ordering correction copies
- Mail or email the Affidavit for Correction to the state:
- deathcertificatecorrections@doh.wa.gov
- Mail to: Center for Health Statistics
- P.O. Box 47814
- Olympia, WA 98504-7814
- Send the original certificates that need replaced to Clark County Vital Records office.
- Mail – this may delay the order.
- PO Box 9825
- Vancouver, WA 98666
- Bring into the office:
- 1601 E. Fourth Plain Blvd. Building 17, 3rd floor, Suite A327
- Mail – this may delay the order.
- Once they are received, Clark County Vital Records staff will call the Funeral Home to confirm we have received them, and they can place an order for the correction copies.
- Place order for corrected copies online.
- Mail or email the Affidavit for Correction to the state:
Notice
- Funeral homes will pay for all orders at the time of request or at the end of each business day.
- Death certificates are $25.00 each, plus the convenience fee referenced below.
- Order Fee - $10.00 each.
- Issuance will occur the business day following the order in most cases.
- Orders may be picked up in the office during regular business hours.
- Clark County Vital Records can mail the certificate to the family or your business. Mailing fees will apply to each order.
- Shipping Fees:
- $5.00 U.S. Mail
- $15.00 UPS 3 day (only deliverable at street address)
- $40.00 UPS Next Business Day (only deliverable at street address)
- Shipping Fees:
- Payment can be made via debit or credit card, or by e-check using your routing and check number.
- Convenience fees apply to all online payments. These are third party charges. See list below.
- We will no longer hold orders for certificates "with cause" when the Cause of Death has not yet been assigned.
- Refunds will not be issued for orders placed for records not ready for issuance.
- Examples include:
- Records that are not yet approved by the physician.
- Records that are not approved in WHALES.
- Records that are over one calendar year from the date of death.
- Examples include:
- Refunds will be issued via the third-party processor for orders placed in error.
- Examples include:
- Orders in which payment was declined at the point of sale.
- Orders in which the death occurred in a state other than Washington.
- Orders that are missing shipping or order fees
- Orders in which the incorrect number of certificates were ordered.
- Examples include:
Convenience Fees
Any order paid with an electronic check will have an additional convenience fee of $2.95, and debit and credit card convenience fees are based on the sales total per the table below.
