Funeral Homes

Profile Registration

Before ordering certificates, funeral homes will need to register for an online profile. Once that has been completed, all your orders will be submitted online. Clark County Vital Records does not accept email or paper applications from funeral homes.

Ordering Certificates

  • Ordering certificates online
    • From the portal home page, enter your email. Users will receive a token/passcode in their email each time they log in. This will be in lieu of a password.
    • To place an order:
      • Go to Order Processing
      • Start a Fast Order
      • Enter Applicant Information
      • Choose shipping method
      • Enter Order Event Requests. When ordering a VA certificate, be ready to upload a copy of the DD214 or equivalent.
      • Enter your payment method.
      • Submit and validate the order.
         
  • Ordering correction copies
    • Corrected copy ordering must be completed in the following order. Any orders placed out of sequence will not be refunded.
    1. Email the Affidavit for Correction to the state:
    2. Send the original certificates that need replaced to Clark County Vital Records office.
      • Mail – this may delay the order.
        • PO Box 9825
        • Vancouver, WA 98666
      • Bring into the office:
        • 1601 E. Fourth Plain Blvd. Building 17, 3rd floor, Suite A327
    3. Once the correction is done and the certificates are received, Clark County Vital Records staff will call the Funeral Home to confirm we have received them, and they can place an order for the correction copies.
    4. Place order for corrected copies online.

Notice

  • Funeral homes will pay for all orders at the time of request or at the end of each business day.
  • Death certificates are $25.00 each, plus the convenience fee referenced below.
  • Order Fee - $10.00 each.
  • Issuance will occur the business day following the order in most cases.
  • Orders may be picked up in the office during regular business hours.
  • Clark County Vital Records can mail the certificate to the family or your business. Mailing fees will apply to each order. 
    • Shipping Fees:
      • $5.00 U.S. Mail
      • $15.00 UPS 3 day (only deliverable at street address)
      • $40.00 UPS Next Business Day (only deliverable at street address)
  • Payment can be made via debit or credit card, or by e-check using your routing and check number.
  • Convenience fees apply to all online payments. These are third party charges. See list below.
  • We will no longer hold orders for certificates "with cause" when the Cause of Death has not yet been assigned. 
  • Per Washington State RCWs and WACs, refunds will not be issued for any reason, even those placed in error. 
    • Before submitting an order, verify the following items are completed:
      • Record is approved by physician.
      • Record is approved in WHALES.
      • Record is a death that occurred in Washington state.
      • Order contains shipping fees (if you are not picking up the certificates).
      • Order contains the correct number of certificates.  
      • For corrected copy orders, the process has been followed as outlined in the "Ordering correction copies" section.

Convenience Fees

Any order paid with an electronic check will have an additional convenience fee of $2.95, and debit and credit card convenience fees are based on the sales total per the table below.

VR convenience fee calculator