Clark County respects your privacy. We understand that your personal health information is sensitive. This Notice of Privacy Practices, the “notice”, will tell you how we may use and share your health information. This notice will also tell you more about your rights and how you can manage your health information that we maintain.
The law protects the privacy of the health information you give to us when we provide care and services to you. For example, your medical record may include your symptoms, test results, conditions, treatment, and insurance information. We need this information to give you the best care. Federal and state law allows us to use and share your private health information for treatment and health care reasons without your approval. State law requires us to get your approval to give this information to your insurance company so they can pay your bill. Other laws may require your written authorization to disclose your private health information about certain mental health, alcohol and drug abuse treatment, HIV/AIDS testing or treatment, and genetic testing.
Notice of privacy practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information.
Your health information rights
Get an electronic or paper copy of your medical record
- You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you.
- We will provide a copy or a summary of your health information, usually within 30 days of your request. In most cases, there is no charge for medical records.
Ask us to correct your medical record
- You can ask us to correct your health information that you think is incorrect or incomplete. We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
- You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
- You can ask us not to use or share certain private health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
- If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment for our operations with your health insurer.We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
- You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
- We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
- You can ask questions about this notice and ask for a paper copy at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
- Minors are children under the age of 18. Parents and legal representatives may see their minor child’s health information in most cases. In some cases, we are required by law to not give parents and legal representatives access to their minor child’s health information such as treatment of substance abuse, mental health, and sexually transmitted diseases.
Please contact our Privacy Officer if you have questions, need more information, or want to report a problem with your health information held by Clark County Public Health. If you believe your privacy has not been protected by Clark County Public Health, you may talk with any staff member right away. You may also send a written complaint to our Privacy Officer.
If you need to submit a HIPAA complaint about an agency other than Clark County Public Health, please submit that to the U.S. Department of Health and Human Services by visiting https://www.hhs.gov/hipaa/filing-a-complaint/index.html.
Clark County Privacy Officer
PO Box 5000
Vancouver, WA 98666
E-mail: Maria Vergis
For other formats, contact the County ADA Office
Relay: 711 or 800.833.6388
- You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1.877.696.6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
- We respect your right to file a complaint. We will not retaliate against you for filing a complaint.
Our uses and disclosures
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in this notice and give you a copy.
- We will not use or share your information other than as described here unless you tell us we can in writing.
- You may change your mind at any time by letting us know in writing.
- We cannot take back information that has already been sent out.
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
This Notice of Privacy Practices applies to Clark County Public Health.
Effective January 1, 2018.