Not sure who to contact?
For pressing problems that need immediate attention, call our customer service center, 564.397.2446. After hours or on weekends and holidays, this number will reach an answering service, which can dispatch a county crew if necessary.
Common maintenance problems, such as a pothole or vegetation issue, can be reported by using the online maintenance request form. County staff typically receive these electronic maintenance requests from 7 am to 4 pm Monday through Thursday and every other Friday, excluding holidays.
To report off-leash or aggressive dogs in county parks, call Clark County Animal Control, 564.397.2488, 8:30 am to 4:30 pm Monday through Friday, excluding holidays. For animal issues outside of business hours, call 311.
For life-threatening emergencies, always call 911 immediately.
Customer Service hours: 7 a.m. - 4 p.m. Monday through Thursday, closed every other Friday. 2024 Friday closure dates: July 5,19; Aug 2, 16, 30; Sept 13, 27; Oct 11, 25; Nov 8, 22; Dec 6, 20
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Public Service Center
Mailing address: PO Box 9810, Vancouver, WA 98666-9810
Street address: 1300 Franklin St., Vancouver, WA 98660
Map and directions
Phone: 564.397.2446
Email: pubwks.cservice@clark.wa.gov
78th Street Operations Center - customer service
Address: 4700 NE 78th St., Vancouver, WA 98665
Map and directions
Phone: 564.397.2446
Email: pubwks.cservice@clark.wa.gov
149th Street Operations Center
Address: 11608-B NE 149th St., Brush Prairie, WA 98606
Map and directions
Phone: 360.903.9010
Parks
Address: 4700 NE 78th St., Vancouver, WA 98665
Map and directions
Phone: 564.397.2285
Email: parks@clark.wa.gov
Noxious Weed Management
Address: 4700 NE 78th St., Vancouver, WA 98665
Map and directions
Phone: 564.397.6140
Email: weed.board@clark.wa.gov
Clean Water
Street address: 1300 Franklin St., Vancouver, WA 98660
Map and directions
Phone: 564.397.4345
Email: cleanwater@clark.wa.gov
| Topic or Service | Contact |
|---|---|
| Clean water bill | 564.397.4345 |
| Dead animals on the road - Domestic animals, such as dogs and cats - Non-domestic animals, such as deer | 564.397.2488 564.397.2446 |
| Garbage, recycling and household hazardous waste disposal sites - West Van Materials Recovery Center - Central Transfer and Recycling Center - Washougal Transfer Station | 360.737.1727 360.256.8482 360.835.2500 |
| Over-legal permits | 360.397.2434 |
| Private bridges | 564.397.2446 |
| Recycling A-Z Waste Wizard | 564.397.2121 |
| Road emergency | 911 |
| Road maintenance - Potholes, dead deer and other nonessential problems | report online or call 564.397.2446 |
| Street lights - In residential developments, Clark Public Utilities - At intersections with traffic signals |
|
| Utility bills - Electricity, Clark Public Utilities - Garbage, Waste Connections - Natural gas, NW Natural |
|
| Sewer and water bills - Clark Public Utilities - Clark Regional Wastewater District - City of Battle Ground - City of Camas - City of La Center - City of Ridgefield - City of Vancouver - City of Washougal |
|
| Power outages: Clark Public Utilities | 360.992.8000 |
| State roads (I-5, I-205, SR 14, SR 500, SR 501, SR 502, SR 503): WSDOT | 360.905.2000 |
| Road, park concerns in incorporated areas of: - Battle Ground - Camas - La Center - Ridgefield - Vancouver - Washougal - Town of Yacolt | 360.342.5350 360.817.1563 360.263.7665 360.887.8251 360.487.8177 360.835.2662 360.686.3922 |
Public Works divisions and employees
Public Works is organized by divisions and sections, managed by the public works director and the county engineer.
Ken Lader, P.E.
Public Works Director
Phone: 564.397.4185
Email: ken.lader@clark.wa.gov
Jeremy Provenzola, P.E.
County Engineer
Phone: 564.397.4225
Email: jeremy.provenzola@clark.wa.gov
Jenny Coker, P.E.
Public Works Deputy Director
Phone: 564.397.5252
Email: jennifer.coker@clark.wa.gov
Chresta Larson
Office Manager
Public Service Center
Phone: 564.397.4094
Email: chresta.larson@clark.wa.gov
Sheila Ensminger
Office Manager
78th Street Operations Center
Phone: 564.397.1684
Email: sheila.ensminger@clark.wa.gov